Privacy Policy

Depending on how Cannopy POS is used, we may process:

• Account Information: name, business/shop name, phone number, email address, account credentials, subscription information, and user roles.
• Business Information: products, SKUs/barcodes, prices, inventory records, sales and purchase transactions, payment records, expenses, customer and supplier information, receipts, and reports.
• Technical Information: device information, IP address, application version, operating system, login information, system logs, crash information, and other diagnostic information.
• Usage Information: information about how users interact with Cannopy POS, including feature usage and application activity.

Businesses using Cannopy POS may enter information relating to their own customers and suppliers, such as names, phone numbers, addresses, transaction histories, outstanding balances, and other information required for business operations.

The business using Cannopy POS is responsible for ensuring that it has an appropriate legal basis or authorization to collect and use such information.

Cannopy POS processes this information to provide the requested POS and business-management functionality.

We may use information to provide and operate Cannopy POS; authenticate users and manage accounts; process and maintain business transactions; synchronize information between supported devices and systems; generate receipts and reports; provide customer support; diagnose technical problems; maintain security and prevent unauthorized activity; improve functionality and performance; and comply with applicable legal obligations.

We do not sell users' personal information to third parties for their independent marketing purposes.

We may share or process information with service providers where necessary to operate Cannopy POS, such as cloud infrastructure, hosting, analytics, messaging, communications, technical-support, and other technology providers.

Information may also be disclosed where required by applicable law, a valid legal process, or where reasonably necessary to protect the security and rights of Cannopy POS, its users, or others.

We do not provide one shop's private business information to another shop unless authorized or required by law.

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet-connected service or electronic storage system can guarantee absolute security.

Users are also responsible for protecting their account credentials and controlling access to their devices and Cannopy POS accounts.

We retain information for as long as reasonably necessary to provide the Service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may differ depending on the type of information and applicable requirements.

Subject to applicable law, contractual requirements, and legitimate record-retention obligations, users may contact us regarding access to, correction of, or deletion of personal information associated with their account.

Some transaction, financial, security, audit, or regulatory records may need to be retained even after an account is closed.

The Cannopy POS website and web-based services may use cookies or similar technologies for authentication, security, preferences, analytics, and improving the user experience.

Where third-party analytics services are used, information may also be processed according to the relevant provider's privacy terms.

Cannopy POS may contain links to or integrations with third-party services.

Information provided directly to a third party is subject to that third party's privacy policy. Users should review the applicable policies before using those services.

Cannopy POS is intended for business use and is not designed as a consumer service for children.

We do not knowingly design the Service to collect personal information directly from children for their independent use of Cannopy POS.

We may update this Privacy Policy as Cannopy POS, applicable requirements, or our data-processing practices change.

The latest version will be published on our website with the updated effective or revision date.